State Farm® Insurance Agent Cole Walters

"Jaden was very helpful and knowledgeable about things that would help with my policy and now that I have what I need I am so grateful for his assistance"

"We had an 9:30 apt this morning with Cole Walters, he was about 15-20 minutes late, his Secretary said he wasn’t there but no other explanation. When he came in he walked by us 2 times and never spoke to us. When we went into his ofc he asked what he could could do for us(very blunt, no good morning, no apology for being late, very rude young man)and me and my husband both said Good Morning. Cole told us that his Secretary was bullied by my husband because he stood too close to her desk(he is 81 and hard of hearing). We were in his ofc. last week to see him, we had questions for him about our policy changes we had gotten in the mail(we had rec’d 3 different letters from State Farm, we have been with them for 62 years). He didn’t have an hour for us at that time. My husband is 81 and hard of hearing, he had stood up close to the Secretary’s desk and she had told Cole that he was bullying her(I told her this morning that he was hard of hearing that was why he was close to her desk so he could hear, she still felt bullied.) We didn’t get past the first letter from State Farm this morning, I asked why we needed to resign that letter that they(I guess Cole’s ofc. had already filled out and checked the blocks they wanted checked)had prefilled out themselves because what it was requesting us to resign was what we already had in our policies, he said S.F. was updating their records, I wanted my envelopes back, he snatched it off the table and said that he had paid for that return stamp, he was keeping it, very rude with a bad attitude. After that episode with the first S.F. Correspondence I told my husband I was ready to go, I don’t have to be insulted by that rude young man. We were transferred to Cole by S.F. when Mr. Slaton had passed. Mr Slaton’s ofc. was always very nice and respectful. The first time we went into Cole’s ofc. to meet him, he was very cocky also, we should have had our account transferred to another agent at that time, hindsight is 20/20. I’m glad everyone else is please with him but we are from the old school, it doesn’t hurt you to have good manners and respect, this young man has neither. When I do business with someone I do expect to be treated with respect."

"I had an outstanding experience working with Jaden W ... very patient and professional throughout the entire process! I appreciated how he took the time to answer to all my questions! I would highly recommend Jaden W. To anyone interested in purchasing any kind of insurance thru State Farm🏠"

"Jaden Waznik was exceptionally helpful. He was able to get my insurance an a much lower rate than I had. He made the change over so easy."

"Great service and guidance."

"Very helpful and knowledgeable about what insurance I needed. Thank you for all your help in getting the right insurance I needed."

"Austin was very knowledgeable, professional and extremely patient. I will recommend him any day. Thank you again for your help"

"They gave me one rate. Then it goes up. Because of an accident I have not had an accident in almost 2 years. Why want to lie."

"Austin was awesome he explained everything to me which was great Customer service skills 👌 Thanks Austin Harriette"

"Austin was great and made sure I was good moving from another insurance to State Farm"

"I think Jaden is absolutely an amazing insurance agent, and deserves to be commended for the job he does. He was able to find me a great price on my car insurance, something way better than what I was paying with 🗽 Liberty Mutual. I was with Liberty for over 9 or 10 years, and within the last year, they were charging me almost $200 a month, just because of a speeding ticket of 5-7 miles over the speed limit in my subdivision. Again I would like to thank Jaden for what he's done for me, and I want to thank your insurance agency for being the greatest."

"Spoke with jaden and got a great insurance policy with great pricing."

"Austin was a dream . He was so patient so kind. I'm 82 he took time to answer my questions and returned phone calls and text message quickly. He's a keeper"

"Cole Walters State Farm in Dawsonville is fantastic! Friendly, knowledgeable team that makes insurance easy and stress-free. Highly recommend!"

"Austin was awesome at getting our insurance started! We had some good conversation over the phone as well! Thanks Austin!"

"He did an awesome job and was very professional. I highly recommend working with Cole! He also was able to save us a lot of money by us switching."

"It was great Austin was very pleasant to work with"

"Austin , Helped me change to StateFarm insurance. I am very happy with the pricing and llooking forward to the new experience."

"Awesome… Austin W. was so nice and informative on the phone I will be recommending to my friends to call this State Farm office!!"

"My experience at State Farm was seamless. I enjoyed working with Jaden. He was very knowledgeable on the plans he was offering!"

"What stood out the most was how genuinely caring and professional Austin Wolde was - never pushy, always respectful. It's rare to find someone who treats clients like people, not just policies."

"Excellent job. Helped me with a host of savings through State Farm."

"Austin did a great job helping me get my insurance at a reasonable price. Plus the guy is cool. Gotta love customer service like that 👏🏾"

"Cole and his colleagues are wonderful to work with. They are always so nice and helpful when I call with questions or needing to change anything pertaining to my policies. Give Cole and the team a call!"

"Chris is an amazing agent—very professional and personable. He goes above and beyond to make sure we’re satisfied as customers. He’s always polite, knowledgeable, and truly knows what he’s doing. I really appreciate his work.”"