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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jennifer Kamerad

Jennifer Kamerad

April 24, 2026

5  out of  5
rating by Jennifer Kamerad
"Saved me over $100 a month on home owners and another $75 a month on auto. Very friendly. Thank you Jaden!!!"
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Savannah Mahaffey

April 22, 2026

5  out of  5
rating by Savannah Mahaffey
"I called looking for new insurance after being recommended to this office, and I’m so glad I did! Jaden was incredibly patient while I scrambled to gather my information. He not only answered all of my questions, but also explained things I didn’t even realize I needed to know. He took the time to walk me through everything in a way that actually made sense, which I really appreciated. He also showed me several ways to get discounts and ended up saving me a significant amount on my insurance. On top of that, when I needed time to complete a few things on my end, he followed up and called me back—so I didn’t have to chase him down. That level of proactiveness made the whole process so much easier. I HIGHLY recommend working with Jaden!"
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Jeanette Sijiye

April 22, 2026

5  out of  5
rating by Jeanette Sijiye
"Austin (Cole) was very kind and patient with all my questions. He made suggestions that helped me save and just to be aware of. I had a follow up call from a lady that was very informational and helpful as well (not sure I remember her name). It means a lot when you get people that are patient; I left the conversation feeling accomplished and at peace. Thank y'all so much!"
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Eliot Boatwright

April 20, 2026

5  out of  5
rating by Eliot Boatwright
"Yes I think Jaden a whole lot he did a great job and I will have other people's call him also to work with him he's been a great health to me thank you"
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Mike

April 19, 2026

1  out of  5
rating by Mike
"They lied to me. Said my insurance went up because of a wreck. I have no violations on my record. Just flat out lied. Thanks"
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Brian Hill

April 17, 2026

5  out of  5
rating by Brian Hill
"Jaden save me a lot of money switching my car insurance and was very knowledgeable of everything we went over I really appreciate him for everything"
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Jeremiah glasper

April 16, 2026

5  out of  5
rating by Jeremiah glasper
"Services was fast, easy, and extremely helpful for a young person looking for auto insurance!"
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monica barker

April 14, 2026

5  out of  5
rating by monica barker
"Austin gave great customer service. Fast and informative."
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zari nation

April 14, 2026

5  out of  5
rating by zari nation
"Jaden was highly helpful n very patient with me n gave me the best rate in my insurance 👍🏾👍🏾👍🏾"
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Stacy Gazaway

April 10, 2026

5  out of  5
rating by Stacy Gazaway
"Austin was a very informative agent. He answered all my questions completely and thoroughly. And I'm very thankful for all his help. Five stars to this gentleman."
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David Sinkfield

April 6, 2026

5  out of  5
rating by David Sinkfield
"Austin was extremely helpful and knowledgeable. He made my transition between companies very smooth. I would highly recommend."
We responded:
"David, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Cole Walters’s Team is just a call or email away!"
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Ashley Blaylock

April 3, 2026

5  out of  5
rating by Ashley Blaylock
"Jayden is awesome!! He listened to our concerns and walked us step by step through the insurance process. He also saved us a bunch of money and introduced us to more ways to save. I would highly recommend Jayden and State Farm to anyone needing insurance!!"
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Jerry Wallis

April 2, 2026

5  out of  5
rating by Jerry Wallis
"JADEN did an amazing job helping me switch to State Farm. The price was amazing . THANK YOU!"
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Dave Oma

March 31, 2026

5  out of  5
rating by Dave Oma
"Talked with Jaden and had a smooth process creating my insurance. 10/10"
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Jacki Kash

March 27, 2026

5  out of  5
rating by Jacki Kash
"Austin provided great service. I’d recommend him to my family and friends. He helped me make an informed decision."
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Rebecca Williams

March 26, 2026

5  out of  5
rating by Rebecca Williams
"Austin was a big help taking care of my insurance needs"
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Annie Gay

March 25, 2026

5  out of  5
rating by Annie Gay
"“Thank you Jaden so much for your excellent service, patience and consideration of my insurance needs. I hope we can do more business in the future.”"
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Vicki Kerby

March 24, 2026

4  out of  5
rating by Vicki Kerby
"I purchased home and auto insurance for a great price but my premium keeps going up monthly. Then the fat Mail carrier, toting a small AC unit broke the bottom step to the front porch and State Farm froze my coverage. For 2 months I only got a bill for auto insurance, until I got the step repaired. Repaired step and I got a bill for the current month and the 2 previous months. They led me to believe if I had a claim during this time that I had no coverage. This might not have been illegal but it was definitely unethical."
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Anna BERNARDINI

March 24, 2026

5  out of  5
rating by Anna BERNARDINI
"Very helpful went out of there wsy to make sure I had the right information would recomd them for auto and home insurance"
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Ricardo Green

March 20, 2026

5  out of  5
rating by Ricardo Green
"Excellent and professional service"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Cole Walters’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Luisa Leetch

March 20, 2026

5  out of  5
rating by Luisa Leetch
"Thank you so much to Jaden that has being consistently connected with my needs in auto/home insurances is being a challenge connecting with me but I appreciate his dedication to keep me as a customer"
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Wayne

March 20, 2026

5  out of  5
rating by Wayne
"Jaden was very fast and courteous Giving me the information I requested. Thanks again"
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Scott Chambers

March 19, 2026

5  out of  5
rating by Scott Chambers
"Jaden was a very helpful with explaining what I was getting"
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Joey Gooch

March 19, 2026

5  out of  5
rating by Joey Gooch
"Jaden is very helpful and very good communication"
We responded:
"Joey, we're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you next time!"
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Mohamed Sesay

March 18, 2026

5  out of  5
rating by Mohamed Sesay
"Fantastic"
We responded:
"Thank you for your kind review of State Farm Agent Cole Walters’s Team. We appreciate it!"