State Farm® Insurance Agent Cole Walters

"Jaden was great at assisting me with getting a new policy for my new car. It was an easy switch and even offered and got me some discounts to ensure I was content with staying with State Farm"

"Jaden W. was very professional. He explained everything in detail. He made sure I was given the option to enroll now or even later in other products that could be beneficial to me. He was very easy to have this conversation with as well."

"The best customer service!"

"Since it wouldn't let me reply to your response to my first review I'm leaving another one. I wasn't yelling I talk loudly. And when having to be on speaker phone sounds louder as well. When I'm going over the documents I have and reviewing dates to verify correct information with your agents. I wasn't in the wrong they finally found the documents I was needing and sent them over to myself and my lean hold. Which is all I was asking but was being repeatedly told I didn't have policies I knew I had because I had purchased them from this company. When a customer is repeatedly being told different things and they know what the facts are they aren't going to be happy nor will they just say ok u don't have them so they don't exist but again the documents I was calling for and have been trying to get from y'all for weeks we're sent over because they did exist. Your team lied repeatedly telling me one second they found it then they found it but it didn't have my lean holder listed yet low and behold both policies I was requesting that Ansley said didn't exist she herself emailed over to me and the lean holder but excellent customer service 0%"

"Very poor customer service. Ansley will hang up on you. She has no customer service skills I have never had a good experience speaking with her yes I'm a very straightforward and upfront person especially when I know what I have had and I'm having someone argue with me about my policies. Instead of doing her job she just hangs up and when you call back she has somebody else deal with it because she can't. When you're dealing with the public you're going to be dealing with all kinds of people some people are loud some people are quiet some people are high strung some people are calm that's a part of customer service and when you have somebody who's paying over $5,000 extra because of something that they're missing and they're trying to get it and they know where it came from and somebody wants to argue with them about it they're going to do what they have to do to make sure that they get that money back nobody's going to throw away $5,000 and let ansley just hang up on them....."

"Great customer service Austin definitely recommend State Farm"

"Jaden Waznik is great"

"Great customer service and reasonable price."

"He was EXTREMELY vigilant and persistent at finding a policy that works for me and my budget! Thanks again sir!"

"Frankly speaking, I am not a person who researches a lot about insurance. But thanks to Jaden from State Farm, who was incredibly helpful in making me understand to all my questions and in helping me secure the best deal for auto insurance. Thanks a lot Jaden!!"

"Jaden was very professional. He walked me through all of the ethics and made me very comfortable and gave me the best quotes possible. I highly recommend this agent kudos!!!!!!"

"I was shopping for insurance and was trying to get the best deal. I got a call from Jaden. He was able to get me a great price and was kind and efficient in doing so. I truly appreciate this insurance group!!"

"Working with Austin was a pleasure! I wasn’t quite sure if this was going to be yet another struggle, but he made it a smooth & easy experience. He was patient with my endless questions & he got me a great price! Thank you Austin!"

"I started out just looking online for auto insurance, but Austin ended up helping me bundle both auto and renters coverage for hundreds less than any other quotes I received. He was easy to work with, respectful, and made the whole process simple. Definitely recommend reaching out to him if you’re shopping around!"

"Didn't take long with Austin to save and get insured without any issues"

"Saved me over $100 a month on home owners and another $75 a month on auto. Very friendly. Thank you Jaden!!!"

"I called looking for new insurance after being recommended to this office, and I’m so glad I did! Jaden was incredibly patient while I scrambled to gather my information. He not only answered all of my questions, but also explained things I didn’t even realize I needed to know. He took the time to walk me through everything in a way that actually made sense, which I really appreciated. He also showed me several ways to get discounts and ended up saving me a significant amount on my insurance. On top of that, when I needed time to complete a few things on my end, he followed up and called me back—so I didn’t have to chase him down. That level of proactiveness made the whole process so much easier. I HIGHLY recommend working with Jaden!"

"Austin (Cole) was very kind and patient with all my questions. He made suggestions that helped me save and just to be aware of. I had a follow up call from a lady that was very informational and helpful as well (not sure I remember her name). It means a lot when you get people that are patient; I left the conversation feeling accomplished and at peace. Thank y'all so much!"

"Yes I think Jaden a whole lot he did a great job and I will have other people's call him also to work with him he's been a great health to me thank you"

"They lied to me. Said my insurance went up because of a wreck. I have no violations on my record. Just flat out lied. Thanks"

"Jaden save me a lot of money switching my car insurance and was very knowledgeable of everything we went over I really appreciate him for everything"

"Services was fast, easy, and extremely helpful for a young person looking for auto insurance!"

"Austin gave great customer service. Fast and informative."

"Jaden was highly helpful n very patient with me n gave me the best rate in my insurance 👍🏾👍🏾👍🏾"

"Austin was a very informative agent. He answered all my questions completely and thoroughly. And I'm very thankful for all his help. Five stars to this gentleman."